Welcome to the LOG Helpdesk !

The helpdesk is open for regional and international support. Additionally, as some missions have expressed their interest to use the tool for mission-based support (provided by the coordination) and it is now gradually being deployed to missions too.

Support is open for the following topics: Pharmaceutical Logistics (Cold Chain), Construction, Energy, GIS, HVAC, Health Facility Management, Medical Equipment, Motorized Fleet, Telecom, Track My Stuff & Cold Chain Breakdowns.

The helpdesk ultimately aims at replacing the technical support provided by email, but will under no circumstance will it replace the close-up discussions and collaboration amongst colleagues to overcome issues. If you feel stuck or have an urgent issue, having a verbal conversation is always your best solution!

Click here if you'd like to know more about this helpdesk!

Submit & manage support requests
For end-users (colleagues requesting support), to submit new support requests and access all past & present requests.
Access my support requests
Provide Support
For Agents (colleagues providing support, ie. LogCo, LogCell, Regional Log & Tech Teams), to follow-up on past & present requests.
Access agent portal
Other Resources

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